Frequently Asked Questions
How long will my order take to ship?
For domestic and orders to Canada, standard shipping times are 2-8 business days, with expedited shipping options available.
Please see below for information on International Shipping.
Do you offer international shipping?
Yes. We do offer worldwide shipping to over 100 countries. Shipping times may vary, and generally take 5-18 business days.
Please note: Delays may occur due to customs and restrictions that resulted from the COVID-19 Pandemic. Please send us an email with your order number at support@rumeekids.com if your order is experiencing longer delays, and we will do our best to accommodate.
What is your return policy?
For more information on returns, please click here.
Are rUMEE kids products dishwasher safe?
All RUMEE KIDS Silicone Products are dishwasher safe.
Where are rUMEE kids products designed?
Our products are designed in the USA and manufactured in the USA, New Zealand and China.
I am interested in wholesale. Who do I contact?
If you would like to become a retailer of RUMEE KIDS products, please fill out our wholesale application here.
I am interested in the ambassador program. Who do I contact?
If you would like to become an ambassador please fill out our application here.